Video ID: vtABC0Wh8Tg
YouTube URL: https://www.youtube.com/watch?v=vtABC0Wh8Tg
Added At: 19-07-26 00:00:04
Processed: No
Sentiment: -
Categories: Tesla Model 3
Tags: carrepair, electriccar, tesla, salvage-title, carbuying, carinsurance, usedbattery, supercharging-network
Summary
No summary
Transcript
This Tesla buyer got screwed on a battery, and I'm going to try and help him figure out the situation. I bought a 2025 Tesla Model 3 with 17,000 mi on it for full market value from in Phoenix, Arizona. And they gave me a Carfax. They assured me it had clean and clear title and that it was in a minor accident. And so, 3 months later, I have to take it into the dealership to get some work done on it. The vents were rattling. And that's when I find out that Tesla's not going to cover it because in their system, my vehicle is a salvage. I'm like, "No, that can't be true because I have the clean and clear title, and Carfax doesn't show, you know, that it's a salvage title." I said, "Your system's got to be mistaken." They said, "Well, I'm sorry, sir. This vehicle was in an accident. The insurance counted it as a total loss, and they sold it at auction." And I was using the supercharging network and everything up until the point I took it to Tesla. They blacklisted it. Now, I have a vehicle that works perfectly, 100%. It's so clean. It drives just like silk. And now, I can't take my vehicle on road trips. I can't charge at Tesla charging stations or any DC charging stations, for that matter. Couple things. I did a video on this exact scenario. Did you happen to see it? >> Yes. That's why I reached out to you. I was like, "Like, somebody knows my pain." Yeah. I said, "Look, I need to have this thing on the supercharging network. What is it that I can do?" They said, "Well, sir, you can pay $1,400, and we can do a salvage inspection. And if it passes the salvage inspection, then we'll reinstate you on the supercharging network." So, I I said, "Go ahead and do it." It's two tests. It's a battery test, and then it's a high-voltage test. So, the first test costs about $1,000, and what they do is inspect the physical condition of the battery. So, they take it out of the car, and they stopped right there, and they said, "Yes, sir, your vehicle drove up on a curb or something. There's some structural damage to the battery on the bottom part of it. Okay. And the battery will need to be replaced." Couple options. And now, you know the truth. You can't sell the car to somebody else and pretend like you don't know. If you sell it to somebody, who's going to want to buy a car with a bad battery that can't supercharge? I don't know. That sucks. >> I might have to shop around to see if there's any other Tesla-approved service center that will replace the battery maybe at a better price. >> what? We can do it. We can do a used battery. That'll save you a bunch of money. And I'll have my team quote a battery replacement. >> Oh, that would be fantastic. I'll give you a discount on it cuz I feel terrible for you. Yeah, that was a punch in the gut thing for me, but I just got to figure it out. >> Yep. >> Hey, man, I really enjoyed your TikToks and everything when I came across them. Appreciate And I'll do whatever I can to help you here. What we would do is we'd fix it, and then we'd send it to them to get recertified. And then, you'd be able to come pick it up and supercharge it on the way home. That would be fantastic. Where are you located? We're in Utah. Utah, that's right. >> Yeah, so not bad from Arizona at all. Yeah, yeah. >> Okay, I'm going to text this over to my team right now. Okay, thank you. Appreciate your help. All right, thanks, man.