Article ID: fe897e4891a8dd78cdef7f64c548345f4d529e20959a1cb1b0188db71e7ede0c
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URL: https://www.businessinsurance.com/crane-safety-report-highlights-communication-training-gaps/
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Crane safety report highlights communication, training gaps - Business Insurance Skip to content Register for free Search Search Log In Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Crane safety report highlights communication, training gaps by Louise Esola Workers Comp Coverage , Workplace Safety Sep 22, 2026 Communication breakdowns, inconsistent training and production pressures are undermining crane safety, according to a report released Tuesday by the National Safety Council. The report, developed by the council’s Work to Zero program and the foundation established by the National Commission for the Certification of Crane Operators, found that 98% of surveyed crane professionals had encountered communication challenges at least sometimes during the previous 90 days. The findings draw on a survey of 376 U.S. crane professionals, a literature review and interviews with five experienced industry professionals. Crane operators accounted for 71% of survey respondents. Weather, noise and limited visibility were the most commonly reported communication challenges. Fifty-nine percent of respondents cited inconsistent signaling, while 57% reported gaps in signalperson knowledge or skills. Communication problems most commonly resulted in clarifications or delays, but 47% of respondents said breakdowns brought lifting operations to a full stop at least sometimes. Ten percent said communication failures led to near misses at least sometimes, and 4% reported that they led to incidents involving injury or property damage at least sometimes. Gaps in riggers’ knowledge, skills or abilities, cited by 54% of respondents, were the leading reported contributor to unsafe rigging practices, followed by inattention or distraction at 49%, production pressure at 48% and poor supervision at 47%. The findings also pointed to a gap between employers’ stated safety priorities and jobsite practices. While 77% of respondents said their organizations did not compromise crane safety for production schedules, 52% described rigging planning as last-minute, inconsistent or absent. Certified riggers and signalpersons were generally rated more effective than their noncertified counterparts, according to the report. The report recommended establishing third-party certification requirements for riggers and signalpersons, reinforcing standard signals and requiring documented lift plans. It also called for crane-specific supervisory training and expanded multilingual training materials. 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