Bureaucratisation, and how to avoid it | The Insurer

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Bureaucratisation, and how to avoid it | The Insurer The Insurer from Reuters The Insurer The Insurer TV Cyber Risk Sustainable Program Manager E&S Parametric Sign in Subscribe Articles Region London Market Europe US / Americas Bermuda Asia Pacific Topics Broking Casualty Cyber ILS InsurTech and innovation Legacy Legal/ Regulatory Lloyd’s Losses M&A Parametric People Moves Property catastrophe Results Specialty Events & Conferences Events Content Types News Analysis Viewpoint Commentary Interview News Analysis Commentary Viewpoint Interview Events Videos Bureaucratisation, and how to avoid it By William Pitt Published: Thu 24 Jul 2025 Franz Kafka worked for an insurance company. For insurance company customers struggling to understand their coverage or resolve a contested claim, this may seem grimly appropriate. But new insurance models are rapidly developing that promise a less bureaucratic future for the industry.

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