Article ID: a867130671daf95bb925ca10159329a4b639cb4a302443ede3178bcb86e7227e
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URL: https://www.businessinsurance.com/comp-claims-study-finds-analytics-gains-gaps-in-measuring-results/
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Comp claims study finds analytics gains, gaps in measuring results - Business Insurance Skip to content Register for free Search Search Log In Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2026 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Comp claims study finds analytics gains, gaps in measuring results by Louise Esola Claims Disputes , Claims Management , Technology , Workers Comp Coverage Sep 24, 2026 Forty-one percent of workers compensation claims leaders report using predictive modeling and artificial intelligence-driven analytics to improve claim outcomes, but a substantial share of users have not assessed the results, according to Rising Medical Solutions’ 2025 Workers’ Compensation Benchmarking Study. The study, released Thursday, draws on responses from 338 claims leaders surveyed between November 2025 and January 2026. Among 137 respondents reporting use of the technologies, 50% reported improved claim closure outcomes and 58% reported improved frontline staff efficiency or effectiveness. However, 35% had not assessed the effect on claim closure outcomes, and 28% had not assessed staff efficiency gains. Adoption was more common among organizations classified as higher performers: 57% reported using the technologies, compared with 34% of lower performers. The study defines higher performers as organizations reporting at least 101 claims closed for every 100 received. Administrative demands remain a widespread obstacle. Eighty-five percent of respondents said administrative and compliance workloads hinder other claims activities, including communication with injured workers and return-to-work coordination. Related News Judge voids doctor’s malpractice cover over hidden assault settlement September 24, 2026 Liberty Mutual hires Miller reinsurance executive September 24, 2026 NFP names Henry president of US regions September 24, 2026 Sedgwick introduces carrier and captive solutions practice September 24, 2026 Court bars shoulder injury damages in discrimination suit September 24, 2026 Perfect candidate. Wrong mortgage. September 24, 2026 Court overturns Trader Joe’s comp claim closure, citing law change September 24, 2026 Huntersure launches media E&O cover September 24, 2026 Munich Re Specialty to enter Italian primary specialty market September 24, 2026 Facebook-f X-twitter Linkedin-in Business Insurance is a singular, authoritative news and information source for executives focused upon risk management, risk transfer and risk financing. Never miss important news: Become a Business Insurance Online subscriber today Subscribe Now Information About Us Contact Advertise Privacy Policy Terms & Conditions Copyright 2026. BUSINESS INSURANCE HOLDINGS Member, Beacon International Group, Ltd.
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