Article ID: a1eb318e4f5c1fbbf18a612feef5ea71de005646ef331d5f279a718cfb443f35
Source ID: primary:lloyds.com
Published At: -
Extraction Method: trafilatura
URL: https://www.lloyds.com/market-resources/complaints
Body Text
Discover how to make a complaint and Lloyd's complaints handling arrangements. Make a complaint Policyholder complaints How to make a complaint on a Lloyd's policy, for policyholders both in the UK and outside of the UK. Lloyd’s Members complaints How to make a complaint relating to the Corporation of Lloyd’s and Members’/Managing Agents. Complaints Handling: Guidance and requirements Handling of policyholder complaints Requirements for managing agents and their representatives for the handline of policyholder complaints. Corporation complaints guidelines Guide for employees on handling and resolving complaints from members relating to the Corporation of Lloyd's. Agents complaints guidelines Guide for employees on handling and resolving complaints from members relating to their members' agent and/or managing agent. LAS guidance notes Lloyd's Arbitration Scheme (members and underwriting agents arbitration scheme) guidance notes.
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