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Editorial: One giant, complex leap for insurance - Business Insurance Skip to content Register for free Search Search Log In Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2025 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2025 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2025 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Risk Management Cyber Risks Pricing Trends Mergers & Acquisitions Technology Sponsored Content WSIA RISKWORLD Workers Comp & Safety Workers Comp Cost Control Pain Management Workplace Safety International EMEA Asia-Pacific Latin America People Events BI Intelligence Top 100 Agents & Brokers Best Places to Work 2025 Lists Directories Insurance Pricing BI Stock Index Magazine Current Issue Past Issues Subscribe Women to Watch ALL INsurance Resources Risk Perspectives Sponsored Content Webinars White Papers Editorial: One giant, complex leap for insurance by Gavin Souter Gavin Souter Cyber Risks , Emerging Risks , Technology Apr 24, 2026 There may have been more than a 50-year gap, but it was hard not to notice the striking outward similarities between the command module used for the original Apollo moon mission and that used by the Artemis astronauts who recently splashed down in the Pacific. They were both blunt-bottomed, tiny-looking cones, slowed by multiple parachutes before they hit the ocean. Both were awe-inspiring events, though the 1969 edition perhaps more so, as we watched the truly stunning work of the scientists, engineers and crews who pulled off the feats. Despite the ostensible commonalities, the technology inside the bobbing capsules was no doubt as different as that between a 1970s pocket calculator and today’s computers. As we’ve all heard ad nauseam, your smartphone has more computing power than the machines used to put men on the moon (which may be true, but I’m not sure it would actually get you to the moon). To lean on another well-worn comparison, insurance, like most earthbound endeavors, is not exactly rocket science — and no one in the industry would seriously claim otherwise — but the knowledge and technology underpinning the centuries-old business are transforming how risks are managed, even if the coverages themselves look largely unchanged. Much of the progress sits out of view, embedded in software, distributed across systems and quietly doing its work. Artificial intelligence, data analytics and automation are being woven into underwriting, claims handling and risk assessment. They are not as visible as a new product launch or a major acquisition, but they are steadily, and in some cases rapidly, changing how decisions are made. Underwriting models ingest vast amounts of data, identify patterns and produce outputs in seconds that once would have taken far longer, if they could be produced at all. For risk managers, the promise is better insight that should lead to earlier detection of emerging risks, faster claims outcomes and, in theory, improved pricing. For insurers and brokers, the appeal is similar: efficiency, scale and, potentially, a competitive edge. But the shift also introduces new questions. As decision-making becomes more dependent on models, the underlying logic becomes harder for users to comprehend. The computing power may be vastly greater, but it is often less apparent even as its influence continues to grow. More frequently, people will have to place trust in systems they may not fully understand. There are no countdowns or splashdowns to mark these changes or a single moment when the impact will become obvious. Instead, the shift is gradual and incremental, but it is still a significant concern. The systems being built today will shape how risk is identified, mitigated, and transferred for years to come. While they may not be used to land anything more complex than a renewal, their importance shouldn’t be underestimated. 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