Article ID: 19f2585e9a487219ae2ef7708f5e6a8d0fbc79ed9f2d8c00f9ee1bd668aac43c
Source ID: regulatory:fca.org.uk
Published At: -
Extraction Method: trafilatura
URL: https://www.fca.org.uk/firms/cost-living-firm-information
Body Text
Cost of living Consumer credit It's critical that lenders meet the standards we expect to support their customers, including those in financial difficulty. Read more in our guidance and letters to firms. Tailored support guidance Financial promotions Treating customers fairly Guidance for firms on the fair treatment of vulnerable customers What firms should do to understand the needs of vulnerable customers and make sure they're treated fairly. Our guidance Ensuring the fair treatment of customers in vulnerable circumstances The positive steps firms have taken to embed our guidance and the areas where we expect to see improvement. Our findings Information for consumers The support available for consumers struggling with their money due to the increased costs of living. What consumers can expect
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