AI Claims Report 2025/26 | Insurance Times

Article ID: 0131e05a52015e53288ce28d574c1f689fd6ea73886426c10381f574c364c148

Source ID: secondary:insurancetimes.co.uk

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Extraction Method: trafilatura

URL: https://www.insurancetimes.co.uk/ai-claims-report-2025

Body Text

The insurance industry is undergoing a seismic shift. As digital transformation accelerates and artificial intelligence (AI) becomes a strategic priority, claims handling is evolving faster than ever.
Insurers today face rising customer expectations, operational inefficiencies, and mounting pressure to deliver faster, more accurate outcomes. AI is no longer just a buzzword—it’s a game-changer.
The Insurance Times AI Claims Survey Report in association with RDT reveals how over 250 claims professionals across the UK insurance sector are navigating this transformation. From adoption trends to implementation challenges, this report offers exclusive insights into:
Based on Q3 2025 survey data, this is your essential guide to understanding how AI is reshaping the claims journey.
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